Additional Claims Cannot Be Made Once The Claim Is Accepted Unconditionally: Uttarakhand State Commission Allows Insurance Company's Appeal

The National Consumer Disputes Redressal Commission (NCDRC) held that using poor-quality materials during construction amounts to deficiency in service, and the builder was liable for the damages. The case involved a complainant who sought compensation from the builder for using substandard materials in a housing project. The commission found that the use of such materials compromised the quality of the construction and violated the terms of the contract. The builder was ordered to pay compensation, highlighting the importance of maintaining quality standards and ensuring that the services provided meet the expectations of consumers.