Frequently Asked Questions
Answers to the questions we are asked most often, grouped by topic.
Browse by topic
- Getting StartedWhat White Collar Professional is, who it is for and how to begin.7 questions
- Account & Sign-InCreating an account, signing in, passwords, mobile verification and account deletion.9 questions
- Memberships & Professional UsersSubmitting a CA, CS, CMA or Advocate membership and becoming a Professional User.8 questions
- Referral BonusReferral codes, WELCOME100 and when the bonus reaches your wallet.6 questions
- Profile BuildingBuilding a profile that earns trust: expertise, firm details, experience and certificates.7 questions
- Building Your WCP NetworkFollowing professionals, your followers and finding the right people.5 questions
- Service EnquiryRaising an enquiry, the Relationship Manager and how an enquiry moves forward.12 questions
- Bidding WindowWho can see an enquiry, how long bidding stays open and what happens when it ends.6 questions
- Service ResponseFor professionals: registering for services, submitting bids and delivering the work.9 questions
- Counter Offers, Payment & AssignmentNegotiating a bid, choosing a professional and paying for the enquiry.8 questions
- Progress Tracker, Files & FoldersFollowing the work, sharing documents and storage limits.7 questions
- Disputes, Cancellation & CompletionRaising a dispute, cancelling, closing the work and leaving feedback.6 questions
- WCP Service WalletYour withdrawable wallet: referral credits, service payments and withdrawals.6 questions
- WCP Cashback WalletEarning cashback on service enquiries and using it on your next one.5 questions
- Feeds: Queries & InsightsPosting a Query or an Insight, tags, attachments and engaging with posts.8 questions
- News & JudgementsReading, filtering and bookmarking news-updates and court judgements.5 questions
- Jobs, Easy Apply & Job AlertsFinding jobs and work assignments, applying with Easy Apply and checking your status.7 questions
- Manage Job PostingsFor recruiters: posting a listing, monthly limits, plans and managing applicants.7 questions
- Chat & MessagesMessaging other users, attachments and chat notifications.4 questions
- Schedule Meeting & Google ConnectYour meeting window, scheduling a meeting and connecting Google Calendar and Meet.6 questions
- Alert Settings & NotificationsChoosing which alerts you receive by Mail, Push and Internal notification.4 questions
- Privacy, Safety & ReportingConfidentiality, what others can see about you and reporting misuse.5 questions
- Support & PoliciesCustomer Support, Technical Support and the platform's legal policies.5 questions
Still need help?
Customer Support handles accounts, enquiries and payments. Technical Support handles faults in the platform itself.