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Feeds: Queries & Insights

Posting a Query or an Insight, tags, attachments and engaging with posts.

Feeds: Queries & Insights questions

  • What is the difference between a Query and an Insight?

    A Query is a question you want answered. Others can answer it, reply to answers and upvote them. An Insight is knowledge or an update you want to share. Others can comment, reply and upvote. Both appear in Feeds.

  • How are tags added to my post?

    Tags are matched automatically from the words in your post and from your answer to "What is this post about?". They help the right professionals and readers find your post and decide who is notified about it.

  • Who can see my post?

    Choose Public to share with everyone, or Professional Users Only to limit the post to verified professionals. Public posts can also be read by visitors who are not signed in.

  • What can I attach to a post?

    Images (up to 10 MB each), videos (up to 500 MB each), PDFs (up to 10 MB each) and Word, Excel or PowerPoint files (up to 5 MB each), with no more than 500 MB in total. Every file is scanned and optimised before the post goes live, and a progress bar shows how far it has got.

  • Can I edit or delete my post?

    Yes, you can edit your own posts and delete your own answers and comments. Posts that break the Professional Community Guidelines may be removed by the moderation team, and you are told why.

  • How do I ask a specific professional to answer my Query?

    Use Request on the Query to send it to up to 5 Professional Users at a time. They are notified and can answer it directly. Requests can be sent by the person who posted the Query or by any Professional User.

  • How do I save posts to read later?

    Bookmark the post. All your bookmarked posts, jobs and news are in the Bookmarks section of your profile.

  • Why am I seeing these posts first?

    Feeds are ordered with posts matching your Interest Area or Expertise, and for professionals the tags linked to your membership, shown first. You can also filter by Queries or Insights and by tag, and search all posts.

Still need help?

Customer Support handles accounts, enquiries and payments. Technical Support handles faults in the platform itself.

Feeds: Queries & Insights FAQs | White Collar Professional