Alert Settings & Notifications
Choosing which alerts you receive by Mail, Push and Internal notification.
Alert Settings & Notifications questions
Which alerts does White Collar Professional send?
Alerts come through three channels: e-mail (Mail), mobile push notifications (Push) and notifications inside the platform (Internal). They cover posts and comments, jobs and work assignments, meetings, messages, follows, news and judgements, service enquiries and bidding, Progress Tracker updates and disputes.
How do I choose which alerts I receive?
Open Alert Settings on your profile. For each type of alert, turn Mail, Push and Internal on or off. Changes apply straight away.
Will I still receive sign-in codes if I turn alerts off?
Yes. One-time codes for signing up, signing in, resetting your password and verifying your mobile number are security messages, not alerts, so Alert Settings never turns them off.
I am not receiving push notifications. What should I check?
Check that notifications are allowed for White Collar Professional in your phone or browser settings, and that Push is turned on for that alert type in Alert Settings and in the chat's own notification settings. If they still do not arrive, contact Technical Support.
Still need help?
Customer Support handles accounts, enquiries and payments. Technical Support handles faults in the platform itself.