Breakdown Of Vehicle Alone Does Not Prove Service Deficiency: Delhi State Commission Dismisses Appeal Against Himgiri Cars Ltd

The Delhi State Consumer Commission dismissed an appeal against Himgiri Cars Ltd, stating that a breakdown of a vehicle alone does not prove service deficiency. The case involved a customer’s complaint about a car purchased from Himgiri Cars, claiming a defect. However, the Commission ruled that a single breakdown was not sufficient evidence of a deficiency in the service or product, as it did not demonstrate systemic failure. The ruling emphasizes that service deficiencies must be substantiated with clear evidence beyond isolated incidents.