Chaayos scale remains flat in FY24; turns EBITDA positive

Chaayos, a leading chai café chain, has reported flat growth in revenue for FY24. Despite this, the company achieved an EBITDA-positive position, marking a crucial financial milestone. The company attributes its modest growth to its focus on profitability rather than expansion at the cost of losses. Chaayos has also reduced operational costs, driving its profitability. With its strong brand presence in urban areas, the company plans to continue enhancing its menu and customer experience while exploring newer regions. It remains cautiously optimistic about future growth, even as the market for chai cafés faces stiff competition from both established and new players.