Consumer forum orders IAS coaching centre to refund fee to student for misleading ad

A District Consumer Disputes Redressal Commission in Delhi ordered IAS Gurukul, a civil services coaching institute, to refund ?62,363 to a dissatisfied student and pay an additional ?15,000 as compensation for mental harassment and litigation costs. The commission found that IAS Gurukul engaged in unfair trade practices by making false claims in its brochures and advertisements to lure students. The complainant enrolled in a program but found that the institute did not deliver on its promises of quality faculty and comprehensive coaching. The commission ruled that the institute’s actions constituted misleading advertisements and ordered the refund and compensation.