Delhi CM Rekha Gupta Calls for Faceless GST System, Highlights Rs 80,000 Crore in Pending Dues at ICAI Event

Delhi CM Rekha Gupta advocated for a completely faceless GST system at an ICAI event, highlighting ₹80,000 crore in pending GST dues as a major concern. She emphasized technology-driven reforms to streamline tax administration and reduce taxpayer harassment. The CM proposed integrating advanced analytics and AI to automate assessments and refund processing while maintaining human oversight only for complex cases. Her remarks come amid growing complaints about inconsistent GST implementation across states and delays in refund disbursements. The speech also addressed the need for better coordination between central and state tax authorities to resolve the massive backlog of disputed cases.