Delhi State Commission Holds FIITJEE Liable For Deficiency In Service

The Goa State Consumer Disputes Redressal Commission ruled that banks cannot be held liable for cyber frauds if the fraud occurred due to the negligent actions of the complainant. The case involved a complainant who alleged that the bank was responsible for losses incurred due to a cyber fraud. The commission found that the complainant's negligence in handling sensitive information contributed to the fraud. The ruling establishes that banks are not automatically liable for frauds if the negligence or fault lies with the account holder, thus emphasizing the responsibility of consumers in safeguarding their banking details.