Delhi State Commission Holds FIITJEE Liable For Holding Entire Course Fee Collected In Advance

The Delhi State Consumer Disputes Redressal Commission held FIITJEE (an educational institute) liable for retaining the entire course fee collected in advance. The case involved students who paid fees for coaching but faced delays in course commencement. The commission ruled that holding the full fee without delivering services within a reasonable time was unfair and violated consumer protection laws. FIITJEE was directed to refund the fee, highlighting the importance of transparency and timely service delivery in educational agreements and reaffirming the consumer rights of students paying in advance.