Failure To Rectify Persistent Issues With Defective Mobile Phone, Mysore District Commission Holds One Plus, Its Service Centre Liable

The Mysore District Consumer Commission held a OnePlus service centre liable for failing to rectify persistent issues with a defective mobile phone. This decision emphasizes the responsibility of manufacturers and their authorized service centres to address defects in products sold to consumers within a reasonable timeframe. The commission likely directed OnePlus to either repair or replace the defective phone and potentially provide compensation for the consumer's inconvenience and frustration.