ICAI Likely to Move CBDT Addressing Income Tax Portal Glitches Hampering Work of CAs and Tax Professionals

The Institute of Chartered Accountants of India (ICAI) has expressed serious concern over technical glitches on the Income Tax Department’s e-filing portal that are affecting the workflow of chartered accountants and tax professionals. These glitches include difficulties in form submissions, errors in uploading documents, and inconsistencies in portal functionality, creating delays in compliance and filing timelines for taxpayers. ICAI has reportedly decided to approach the Central Board of Direct Taxes (CBDT) to highlight the operational hurdles and seek immediate rectification. The organization emphasizes that such technical issues can cause widespread disruption, particularly during peak filing seasons, impacting both tax professionals and taxpayers. Further, ICAI urges CBDT to consider extending deadlines, clarifying procedural ambiguities, and ensuring seamless portal functioning. The move is also indicative of the increasing reliance of tax professionals on digital infrastructure and the criticality of robust IT systems for accurate compliance. The ICAI-CBDT interaction is expected to include proposed technical solutions, interim procedural measures, and strategies to prevent recurrence of such glitches. Observers suggest that proactive engagement between professional bodies and the tax authorities will help maintain trust in digital filing systems, reduce compliance burden, and mitigate risks arising from portal-related failures. The initiative also underscores the growing expectations of stakeholders for responsive governance, timely resolution of IT issues, and transparency in digital tax administration. Overall, ICAI’s approach seeks to balance regulatory adherence with operational feasibility, ensuring that digital platforms remain reliable tools for compliance rather than obstacles for professionals and taxpayers alike.