NCDRC Holds GNIDA Liable For Deficiency In Service Over Incomplete Construction

The NCDRC held the Greater Noida Industrial Development Authority (GNIDA) liable for deficiency in service, citing their failure to complete the construction of a residential project. Homebuyers had filed complaints alleging long delays and incomplete infrastructure despite full payment. The Commission ruled in favor of the buyers, directing GNIDA to refund the payments along with compensation for the distress caused by the delay. This decision underscores the accountability of development authorities in ensuring project completion.