NCDRC Holds LIC Responsible For Deficiency In Service Over Denial Of Legitimate Insurance Claim

The NCDRC held LIC responsible for a deficiency in service for denying a legitimate insurance claim. The commission found that LIC had failed to provide adequate reasons for rejecting the claim and directed the insurer to settle the claim with interest. This ruling underscores the importance of transparency and fairness in handling insurance claims and holds insurers accountable for unjustified denials, ensuring that policyholders receive the benefits they are entitled to under their insurance policies.