NCDRC Holds PAN Realtors Liable For Deficiency In Service Due To Unreasonable Delay In Handing Over Possession

The National Consumer Disputes Redressal Commission (NCDRC) ruled against PAN Realtors for unreasonable delays in handing over possession of a flat to a homebuyer. The Commission held that the realtor’s failure to meet the promised timeline constituted a deficiency in service under the Consumer Protection Act. The realtor was ordered to pay compensation for the mental agony and financial strain caused to the buyer. This case reinforces the rights of consumers in real estate matters, particularly regarding timely possession and adherence to contractual obligations.