No Presumption Regarding Deficiency In Service Can Be Made Unless Proven Otherwise: NCDRC

The NCDRC clarified that no presumption regarding a deficiency in service can be made unless proven. The case involved a consumer alleging poor service from a service provider but failing to provide concrete evidence. NCDRC emphasized that consumers must substantiate their claims with proper evidence before accusing a service provider of deficiency. This ruling is a reminder of the importance of evidence in consumer disputes and aims to prevent frivolous claims.