Now, Banks Will Pay You Rs 100 Per Day If Your Complaint Isn't Resolved Within 30 Days

In a significant move to improve customer grievance redressal, banks in India are now required to pay Rs 100 per day to customers if their complaints are not resolved within 30 days. This new directive aims to hold banks accountable for prompt resolution of customer issues and enhance customer satisfaction. The measure applies to all types of banking complaints, including service-related grievances, fraud cases, and loan disputes. By introducing financial penalties for delayed resolutions, the government intends to ensure that banks adhere to stricter timelines and maintain high standards of customer service, fostering a more customer-centric banking environment.