NRAI warns restaurants about aggregator payment gateways, deep discounting

The National Restaurant Association of India (NRAI) has issued a warning to restaurants, food aggregators, and payment gateways against deep discounting practices. The NRAI expressed concerns that such discounting negatively impacts the sustainability of restaurants and the broader food services industry. It also urged food aggregators to ensure that the discounts are fair and do not harm the restaurant’s profitability. The association highlighted that unsustainable discounts affect both small and large restaurant businesses, ultimately reducing the quality of service. The NRAI has called for more transparency in the pricing models of food delivery platforms and for stakeholders to collaborate to create a more equitable environment for the industry.