Passenger Responsible For The Safe Keeping Of Their Luggage: NCDRC

In a case involving lost luggage, NCDRC ruled that passengers are responsible for the safekeeping of their belongings. The complaint arose from a passenger whose luggage was lost during a journey, and they sought compensation from the airline. NCDRC held that while airlines are responsible for handling luggage, passengers also bear some responsibility for its safekeeping. This ruling balances the duties of service providers and consumers, highlighting shared responsibilities.