"Personal Jewellery" Of Person Coming To India Not Subjected To Customs Duty: Delhi High Court

The Delhi State Commission ruled that delayed intimation to an insurer does not automatically warrant the total rejection of an insurance claim. In this case, New India Assurance was held liable for deficiency in service after failing to honor a claim where the insured had delayed notifying the insurer. The Commission emphasized that while timely reporting is essential, minor delays should not invalidate claims outright. It ordered the insurer to process the claim, stating that each case must be evaluated on its merits rather than relying solely on procedural technicalities. This decision reflects a balanced approach in consumer protection, ensuring insurers fulfill their obligations.