Rajasthan HC Directs IDBI Bank To Refund ₹58 Lakh To Victim Of Cyber Crime, Directs Action Against Those Selling Customer's Data

The Rajasthan High Court has directed IDBI Bank to refund a sum of ₹12 lakh to a customer who fell victim to unauthorized digital transactions. In its judgment, the court strongly criticized the bank's lax security protocols and deficiencies in safeguarding customer accounts against fraudulent activities. This ruling reinforces the principles of customer protection in cases of banking fraud and holds financial institutions accountable for maintaining adequate security measures to prevent unauthorized access and transactions.