Referring Member Of Consumer Forum To Only Give Opinion On Points Raised For Reference, Not Decide Matter Itself: Allahabad High Court

The Allahabad High Court clarified the role of the referring member in a consumer commission under the Consumer Protection Act. In this case, the Court addressed the procedural aspect of how disputes are handled by consumer forums. The referring member's role is to ensure that the case is considered thoroughly and the judgment is well-founded. It was emphasized that while the referring member may offer an opinion, the final decision rests with the bench. This clarification serves to improve the functioning and transparency of consumer dispute redressal mechanisms, ensuring a fair and just process in consumer protection cases.