Sensitise Airport Staff': Supreme Court Endorses Centre's Guidelines On Airport Assistance For Persons With Disabilities

The Supreme Court endorsed the Centre’s guidelines on airport assistance for persons with disabilities, emphasizing the need to sensitize airport staff. The case arose from a writ petition filed by Arushi Singh, who faced humiliation at Kolkata airport due to her disability. The court mandated the implementation of guidelines to ensure the dignified treatment of specially-abled persons, elderly, and injured passengers requiring wheelchair assistance. The guidelines include the availability of mechanized wheelchairs and a mobile application for real-time updates on wheelchair availability. The court highlighted the importance of adhering to the Rights of Persons with Disabilities Act, 2016, and other relevant regulations. This decision underscores the judiciary’s role in protecting the rights of vulnerable individuals and ensuring that public facilities are accessible and accommodating to all passengers, promoting inclusivity and respect for human dignity.