TRAI's Obligations Don't Extend To Seeking Info Under RTI Act On Status Of Complaints Lodged With Telecom Service Providers: Delhi HC

The Delhi High Court ruled that information about individual complaints filed against telecom service providers is not subject to disclosure under the RTI Act. The court held that revealing such details would violate privacy norms and could lead to unnecessary complications. The decision brings clarity to the application of the RTI Act in matters related to individual complaints and ensures that privacy is safeguarded.