Transfer Insurance Claim On Car, Not Followed Proper Procedure , Insurance Company Not Liable : NCDRC

The National Consumer Disputes Redressal Commission, chaired by Mr. Subhash Chandra, dismissed a complaint against Oriental Insurance, emphasizing proper procedures in policy transfers. The complainant purchased a Skoda Superb from the original owner but faced challenges when the insurer issued the policy in the original owner's name despite premium payment and request for transfer. \r

After an accident, the claim was denied due to the registration not being updated. The National Commission upheld the insurer's decision, noting procedural lapses in transferring ownership per General Regulation (GR) 17. It affirmed the insurer's argument that the complainant lacked insurable interest at the accident time. \r

Despite the claim exceeding the Insured Declared Value, jurisdiction was upheld based on total claim amount precedents. The appeal was ultimately dismissed, affirming the insurer's repudiation of the claim.