Uniphore Buys ActionIQ, Infoworks To Expand Its AI Capabilities

Uniphore, a global leader in AI-powered customer service solutions, announced the acquisition of ActionIQ and Infoworks to strengthen its artificial intelligence and data integration capabilities. This strategic move will enable Uniphore to offer more advanced solutions in customer experience management, with a focus on integrating AI-driven insights and data analytics. By bringing together these companies, Uniphore aims to provide businesses with enhanced tools for customer engagement, personalization, and service automation. The acquisitions reflect the growing importance of AI in customer experience and the expanding role of data-driven technologies in improving business operations.