Change In Colour Of Garment Ordered, Thiruvananthapuram District Commission Holds Ajio Liable

In a recent case before the Thiruvananthapuram District Consumer Disputes Redressal Commission, AJIO was held liable for delivering a garment with a color deficiency. The consumer complained that the garment did not match the color depicted online, violating their expectations of the product's appearance and quality. The commission ruled in favor of the consumer, emphasizing AJIO's responsibility to accurately represent products to consumers. This decision underscores the importance of adherence to consumer protection laws in e-commerce transactions.