Charging More Than MRP Constitutes Deficiency In Service:Ernakulam District Commission

The Ernakulam District Consumer Disputes Redressal Commission has ruled that charging more than the Maximum Retail Price (MRP) constitutes a deficiency in service. The case involved a retailer who sold goods at a price higher than the MRP, leading to a complaint by the consumer. The commission found that the retailer's actions violated consumer protection laws, which mandate that goods must be sold at or below the MRP. The ruling serves as a reminder to retailers to adhere strictly to pricing regulations and reinforces the rights of consumers to be protected from overcharging.