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Consumer Court orders restaurant to pay ₹35k for failing to deliver pickle with meals, not issuing bill
Update / Judgement Date
28 Jul 2024
Source
Author
Team — WCP Legal Desk
Reading Time
1 min read
A consumer court ordered a restaurant in Chennai to pay ₹35,000 in compensation for not delivering pickle with meals and failing to issue a bill. The complainant, a lawyer, had ordered food and specifically requested pickle, which was not provided. Additionally, the restaurant did not issue a proper bill. The court found the restaurant guilty of deficiency in service and unfair trade practices, awarding ₹25,000 for mental agony and ₹10,000 for legal expenses. The restaurant's failure to respond to the legal notice and to appear before the court influenced the judgment. This case highlights the importance of consumer rights and the accountability of service providers.