Consumer Forum Cannot Resort To Summary Adjudication Without Allowing Rebuttal To Claimant's Case: J&K High Court

The Jammu & Kashmir High Court has ruled on a consumer's right to lead evidence in an insurance dispute. This decision emphasizes the fundamental right of a consumer to present their case and produce evidence in a consumer forum when challenging an insurance claim. It ensures that consumers are not denied a fair opportunity to substantiate their grievances against insurance companies. This ruling strengthens consumer protection by affirming procedural fairness and the right to a full hearing in insurance-related disputes before consumer forums.