Consumer Forums Do Not Have Jurisdiction To Entertain Complaints Of Pending Electricity Bills Under Electricity Act, 2003

The Bihar State Consumer Disputes Redressal Commission clarified that consumer forums have jurisdiction over complaints regarding pending electricity bills under the Electricity Act, 2003. The ruling emphasized that such disputes fall within the purview of consumer protection laws, rejecting arguments that they should be handled solely by electricity regulatory authorities. This decision underscores the role of consumer forums in addressing grievances related to electricity billing issues, promoting consumer rights protection under relevant legislation.