Delay In Delivering Possession After Receiving Deposits Constitutes “Deficiency In Service”: NCDRC

The NCDRC held that a delay in delivering possession of a property after receiving deposits from a buyer constitutes a deficiency in service. The case involved a developer who delayed the handover of a property, leading the buyer to file a complaint. The commission ordered the developer to compensate the buyer for the delay, reaffirming the responsibility of developers to adhere to agreed timelines. This decision emphasizes the legal obligation of developers to fulfill their commitments and protects consumers from financial losses due to delays.