Delhi consumer court upholds ₹5 lakh penalty on Airtel for harassing customer

In a recent ruling, Delhi Consumer Court imposed a ₹5 lakh penalty on Airtel for incessantly harassing a customer with unwanted calls and messages. The court emphasized consumer rights under the Consumer Protection Act, highlighting the need for telecom companies to respect customer privacy and adhere to regulatory guidelines. The decision underscores the importance of consumer protection in telecommunications services.