Expert Opinion Or Government Inspection Required To Substantiate Manufacturing Defect Claim: NCDRC

a case before the NCDRC where the issue of a manufacturing defect in a product was contested. The consumer claimed a defect despite a government inspection report suggesting otherwise. The NCDRC relied on expert opinion to determine if the defect was due to manufacturing or usage. They emphasized that expert opinion is crucial in such cases to distinguish defects from consumer misuse. This case underscores the significance of expert analysis in consumer disputes involving product defects and the role of government inspection reports.