GreyLabs AI nets ₹85 crore to automate customer care centres

GreyLabs AI secured ₹85 crore in funding led by Elevation Capital to expand its AI-driven voice agents for BFSI and customer service sectors. The company develops proprietary voice automation tools to reduce dependency on human agents, enhancing efficiency and scalability. The funding will fuel product development, AI research, and client acquisition. As AI adoption accelerates, GreyLabs’ solutions highlight the intersection of intellectual property, start-up innovation, and enterprise adoption. The investment reflects investor optimism about AI-driven automation and its potential to transform customer engagement in regulated industries.