“GSTN has gone completely mad” Issuing Bulk unverified and uncalled-for emails/sms to Composition...

Concerns have been raised that GSTN (Goods and Services Tax Network) has "gone completely mad," issuing "bulk unverified and uncalled for" emails/SMS to composition dealers, causing chaos among users. This highlights a significant operational issue within the GST system's communication strategy. Such unverified mass communication can lead to confusion, unnecessary compliance burdens, and harassment for small businesses under the composition scheme. This situation underscores the need for GSTN to improve its targeting and verification processes for official communications, ensuring accuracy and minimizing disruption for taxpayers.