Haryana State Commission Holds Auto Modification Workshop Liable For Unsatisfactory Modification Work, Overcharging

The Haryana State Consumer Disputes Redressal Commission ruled that an auto modification workshop was liable for inadequate modification work and overcharging. The case involved a customer who had paid for substantial modifications to their vehicle but received unsatisfactory results. The customer filed a complaint with the commission, alleging poor workmanship and excessive charges. The commission found in favor of the customer, determining that the workshop had not met the expected standards of service and had charged more than agreed. The workshop was ordered to compensate the customer for the deficient work and overcharges, underscoring the importance of adherence to agreed terms and quality standards in service contracts