Insurance regulator issues circular to protect interests of policyholders

The insurance regulator has released a new circular aimed at safeguarding the interests of policyholders. The circular outlines measures to enhance transparency, ensure fair treatment, and improve the grievance redressal process. It addresses issues related to policy issuance, claims settlement, and customer communication. The initiative is designed to bolster consumer trust and ensure that insurance providers adhere to high standards of service. By implementing these guidelines, the regulator seeks to create a more accountable and consumer-friendly insurance sector.