Majority UPI Users Will Quit If Transaction Fee Is Levied: Survey

This article discusses the findings of a survey by LocalCircles and the National Payments Corporation of India (NPCI) regarding the public’s perception of potential UPI transaction fees. With UPI becoming a dominant digital payment method, the introduction of transaction fees has been debated. The survey revealed that a significant majority of users are opposed to any additional fees on UPI transactions, fearing that it might curb the widespread adoption of digital payments. The article also highlights concerns over the impact of such fees on smaller transactions, which could lead to a preference for cash payments. The findings emphasize the need for careful consideration of any policy changes, as UPI has become integral to India's push towards a cashless economy.