Rupay Card Holder Scheme, Jhajjar District Commission Holds Oriental Bank , PNB Liable For Failure To Disburse

In a recent case, the Jhajjar District Consumer Disputes Redressal Commission directed Oriental Bank of Commerce and Punjab National Bank to disburse funds under the RuPay Card Holder scheme to a complainant. The commission found that the banks' refusal to release funds violated consumer rights as per the Banking Ombudsman's scheme. The banks were ordered to pay compensation and interest to the complainant, emphasizing consumer protection principles under Indian banking regulations.